Delivery Policy

What's JustMad4It's Dispatch Time?


UK Deliveries: We aim to dispatch your order on the same day for orders that are submitted before 2pm. Orders after 2pm will be sent the following day. For our standard delivery option your package should arrive within 2-3 working days depending on the postal service. Deliveries may take longer around Christmas, and other busy times.


Non-UK Deliveries: We will aim to dispatch your goods on the same day for orders submitted before 2pm, Please make certain you have selected the correct delivery option for your country either EU or Worldwide, Due to extra delivery costs involved with sending items abroad, we may have to contact you prior to sending your item to discuss the cost of delivery, we will send it using the most appropriate service available at the time. This may take around 7-10 workings days. There may be some delay in receiving your parcel, depending on your local postal service. You can see if your order has been dispatched by going to ‘My Account’ located under the checkout at the top of the page.

 

Next Day Delivery

The next day delivery service applies on orders placed before 2pm Monday  - Friday. Orders placed on Saturday or Sunday will be delivered on Tuesday. Orders placed on Friday before 2pm are sent on Friday, however in the event your item does not arrive on Saturday, please wait until Monday before contacting us. The next day delivery service is only available to UK customers and is subject to stock and courier availability and demand. You will be notified by email or phone when we can not fulfil your order. Delivery times cannot be guaranteed.

Can JustMad4It deliver outside the country?


Usually yes, however if you are concerned then please contact us via email prior to placing your order and we will happily assist you. 


How will it be delivered?


UK Deliveries: Our standard UK delivery is dispatched via Royal Mail 1st Class, if you order before 2pm then you should have your item next day. After 2pm then you may still receive your item next day, but it will more than likely be dispatched the following day. At busier times such as Christmas, it may take longer.


We dispatch orders Monday to Friday, if you order over the weekend then we will dispatch your order on Monday.


Deliveries Outside the UK: For deliveries to addresses outside the UK, the International Signed For Delivery service is our standard shipping option. Once the package has left the jurisdiction of the UK Post Office, it is subject to the delivery performance of the postal service of the recipient's country.

What are the delivery charges?

Product UK Europe Rest of The World
Accessories - Caps & Boxer Shorts Free £5.95 £9.95
Accessories - Hair Gel & Beanies Free £5.95 £9.95
T - Shirts & Polo Shirts Free £5.95 £9.95
Shirts Free £6.95 £10.95
Hoodies/Jumpers Free £9.95 £14.95
Shoes (Smart & Casual) £5.95 £12.95 £19.95
Boots (Smart & Casual) £5.95 £14.95 £25.95

These charges are for the purchase of 1 item with standard delivery. If you are planning on purchasing more than one item or require next day delivery, please contact us and we will provide you with a suitable delivery charge.

How can I track my order?


UK Deliveries: Item tracking ID is provided


Non-UK Deliveries: You can track your order with Royal Mail (see above) up to the point when it was handed over to your local country postal service. After that point the local postal services' terms and conditions apply


What happens if I don't receive my order?


If you haven't received your order after four working days in the UK, or ten working days (outside UK please call or email us at orders@justmad4it.co.uk . Once this is done we can investigate your claim, tracking your parcel to see if there has been a problem with delivery, and making claims for lost parcels with Royal Mail.

 

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What's JustMad4It's Dispatch Time?


UK Deliveries: We aim to dispatch your order on the same day for orders that are submitted before 2pm. Orders after 2pm will be sent the following day. For our standard delivery option your package should arrive within 2-3 working days depending on the postal service. Deliveries may take longer around Christmas, and other busy times.


Non-UK Deliveries: We will aim to dispatch your goods on the same day for orders submitted before 2pm, Please make certain you have selected the correct delivery option for your country either EU or Worldwide, Due to extra delivery costs involved with sending items abroad, we may have to contact you prior to sending your item to discuss the cost of delivery, we will send it using the most appropriate service available at the time. This may take around 7-10 workings days. There may be some delay in receiving your parcel, depending on your local postal service. You can see if your order has been dispatched by going to ‘My Account’ located under the checkout at the top of the page.

 

Next Day Delivery

The next day delivery service applies on orders placed before 2pm Monday  - Friday. Orders placed on Saturday or Sunday will be delivered on Tuesday. Orders placed on Friday before 2pm are sent on Friday, however in the event your item does not arrive on Saturday, please wait until Monday before contacting us. The next day delivery service is only available to UK customers and is subject to stock and courier availability and demand. You will be notified by email or phone when we can not fulfil your order. Delivery times cannot be guaranteed.

Can JustMad4It deliver outside the country?


Usually yes, however if you are concerned then please contact us via email prior to placing your order and we will happily assist you. 


How will it be delivered?


UK Deliveries: Our standard UK delivery is dispatched via Royal Mail 1st Class, if you order before 2pm then you should have your item next day. After 2pm then you may still receive your item next day, but it will more than likely be dispatched the following day. At busier times such as Christmas, it may take longer.


We dispatch orders Monday to Friday, if you order over the weekend then we will dispatch your order on Monday.


Deliveries Outside the UK: For deliveries to addresses outside the UK, the International Signed For Delivery service is our standard shipping option. Once the package has left the jurisdiction of the UK Post Office, it is subject to the delivery performance of the postal service of the recipient's country.

What are the delivery charges?

Product UK Europe Rest of The World
Accessories - Caps & Boxer Shorts Free £5.95 £9.95
Accessories - Hair Gel & Beanies Free £5.95 £9.95
T - Shirts & Polo Shirts Free £5.95 £9.95
Shirts Free £6.95 £10.95
Hoodies/Jumpers Free £9.95 £14.95
Shoes (Smart & Casual) £5.95 £12.95 £19.95
Boots (Smart & Casual) £5.95 £14.95 £25.95

These charges are for the purchase of 1 item with standard delivery. If you are planning on purchasing more than one item or require next day delivery, please contact us and we will provide you with a suitable delivery charge.

How can I track my order?


UK Deliveries: Item tracking ID is provided


Non-UK Deliveries: You can track your order with Royal Mail (see above) up to the point when it was handed over to your local country postal service. After that point the local postal services' terms and conditions apply


What happens if I don't receive my order?


If you haven't received your order after four working days in the UK, or ten working days (outside UK please call or email us at orders@justmad4it.co.uk . Once this is done we can investigate your claim, tracking your parcel to see if there has been a problem with delivery, and making claims for lost parcels with Royal Mail.

 

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